Pace Club Cancellation Policy

Session Cancellation Terms

At Pace Club, we strive to maintain high-quality training sessions and ensure fair access for all members. To achieve this, we have established the following cancellation policy:

Free Cancellation Period

Members may cancel their booked sessions without charge up to 12 hours before the scheduled start time
This policy helps ensure optimal class sizes and fair access for all members

Late Cancellation and No-Show Penalties

If you cancel less than 12 hours before the session starts or fail to attend, you will be charged 1 credit.

Attendance Requirements

Punctuality is mandatory - late arrival is not permitted
Members must arrive before the scheduled session start time
No entry will be allowed after the session has begun

Policy Rationale

This policy has been implemented out of respect for:

Fellow members who wish to participate in well-attended sessions
Instructors who prepare for specific class sizes
The overall quality of the training experience

We appreciate your understanding and cooperation in maintaining these standards for our fitness community.

Pace Club Stornierungsrichtlinien

Bedingungen für die Stornierung von Sessions

Im Pace Club legen wir großen Wert auf hochwertige Trainingssessions und faire Trainingsmöglichkeiten für alle Mitglieder. Daher gelten die folgenden Stornierungsregeln:

Kostenfreie Stornierung

Eine kostenfreie Stornierung ist bis zu 12 Stunden vor Beginn der gebuchten Session möglich.
Diese Regelung sorgt für optimale Gruppengrößen und faire Trainingschancen für alle Mitglieder.